Privacy Policy

1. Who We Are & Scope of Policy

TWR Trading Academy is an independent financial education provider dedicated to teaching technical analysis, risk management, and trading psychology. This Privacy Policy explains how we collect, process, store, and safeguard information when you visit our website, enroll in our educational modules, or interact with our multi-channel social media automated distribution systems.

2. Information We Collect

We collect information only to the extent necessary to provide quality educational services:

• Direct Contact Information: Name, email address, and phone number when you submit an inquiry through our contact form or enroll in course updates.
• Technical & Analytical Log Data: IP address, browser type, operating system, pages visited, time spent, and referral source collected anonymously via privacy-respecting analytics.
• Customer Support Correspondence: Queries submitted regarding course curriculum, webinar registration, or technical issues.
• Social Media & API Authentication Tokens: Secure OAuth access tokens granted by authorized administrators solely to facilitate automated posting of educational content to TWR's official Facebook Page, Instagram account, YouTube channel, and TikTok handle.

3. How We Use Collected Data

Your information is used strictly for legitimate business and educational purposes:

• To respond to student inquiries and provide educational support.
• To deliver course materials, curriculum schedules, and webinar invitations.
• To maintain, optimize, and protect the security of our website and infrastructure.
• To publish verified financial educational content, market briefs, and trading risk advisories to our connected social media profiles via official developer APIs.
• To comply with legal obligations, prevent fraud, and enforce our educational disclaimers.

4. Social Media Platform API Disclosures (Meta, YouTube, TikTok)

4.1 Meta Platforms (Facebook & Instagram Graph API)

Our application connects with Meta APIs (including pages_manage_posts, pages_read_engagement, and instagram_content_publish).

• Purpose: We use Meta APIs solely to publish educational video tutorials, technical chart breakdowns, and market updates directly to the official TWR Trading Academy Facebook Page and Instagram Business Account.
• Data Handling: We do not store or process personal data of third-party Facebook or Instagram users. Any token received during OAuth authentication is encrypted at rest using industry-standard AES-256 encryption.
• Data Deletion: Users have the right to request deletion of any associated data at any time. For explicit step-by-step instructions, please see our dedicated User Data Deletion Callback & Instructions Page.

4.2 Google API Services & YouTube Data API v3 (Limited Use Disclosure)

TWR Trading Academy's use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.

• Scopes Requested: We request YouTube upload and read permissions (e.g., https://www.googleapis.com/auth/youtube.upload) exclusively to publish educational webinars, market analysis shorts, and trade reviews on TWR Trading Academy's official YouTube Channel.
• We never use YouTube data for personalized advertising, surveillance, or AI model training.

4.3 TikTok for Developers (Share Kit & Content Posting API)

We utilize TikTok developer tools to syndicate short-form financial education and risk management clips to our official TikTok profile (@twrtradingacademy). No personal consumer data is transferred or retained outside TikTok's secure ecosystem.

5. Information Sharing and Third Parties

We respect user confidentiality. We do not sell, rent, trade, or lease personal information to third parties. We may share data only with trusted cloud hosting and email delivery infrastructure providers who operate under strict non-disclosure and security agreements.

6. Data Security Measures

We implement rigorous administrative, technical, and physical security measures, including SSL/TLS encryption for all data in transit, firewalls, and restricted administrative access, to protect your personal information against unauthorized access, destruction, or disclosure.

7. Data Retention & User Rights (GDPR, CCPA & Global Laws)

Depending on your jurisdiction, you possess the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): Request immediate deletion of your personal records.
• Right to Restrict or Object: Restrict how your data is processed.

To exercise any of these rights, simply email our Compliance Officer at privacy@twrtradingacademy.com or visit our Data Deletion Request Page.

8. Cookies and Tracking Technologies

Our website uses standard essential cookies to ensure proper page rendering, navigation state, and security. We do not use third-party invasive cross-site tracking cookies. You may disable cookies through your web browser settings at any time.

9. Children's Privacy Notice

Our financial education services are intended for individuals who are at least 18 years old or the age of majority in their jurisdiction. We do not knowingly collect personal data from minors under the age of 18.

10. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at our discretion to reflect evolving regulatory frameworks or platform API criteria. Any updates will be published immediately on this URL with a revised effective date.

11. Contact Information & Grievance Officer